Notice

2026.10.31[Caution] Beware of Suspicious Emails Impersonating This Site

Thank you for using L-POINT.

We have identified fraudulent emails impersonating this site. They use claims such as a personal information leak or account restrictions as a pretext to direct recipients to suspicious links.

The fraudulent emails identified at this time were not sent to our customers. We are issuing this notice as a precaution so that you can continue to use our service with confidence.

Examples of suspicious emails that have been identified:

  • - Sender email address: [email protected]
  • * The address is spoofed or made to resemble an email address of this site.
  • - Subject: [Important] lpeg.jp Urgent Notice and Apology Regarding the Leak of Your Personal Information
  • - Date sent: Around late October 2026
  • - Characteristics of the message: The email tries to cause alarm with claims such as “your information has been leaked,” “your account has been temporarily restricted,” or “your account will be permanently deleted unless you complete the procedure today,” and attempts to direct you to a link.
  • This email is not an official notice from this site.

    If you receive a similar email in the future, do not click any links in the email or open any attachments. Please delete it without replying.

    Please do not enter your ID, password, credit card details, or similar information on any page opened from such a link.

    When checking your usage or account status, please access the site from a bookmark you normally use or from the official app, rather than from a link in the email.

    2026.10.22[Restoration] Notice Regarding the Completion of Emergency Maintenance to Address a PHP Vulnerability

    Thank you for using L-POINT.

    Due to a major vulnerability in the PHP used by our service, we conducted emergency maintenance from October 21, 2026 (Wednesday) at approximately 8:00 p.m. JST.

    The maintenance included necessary updates and program application and verification, and as a result, the service has been resumed as of October 22, 2026 (Thursday) at 3:00 p.m. JST.

    As of the present time, there is no evidence of unauthorized access or leakage of personal information, customer information, or registration data due to this incident.

    We sincerely apologize for any inconvenience and concern caused by the sudden maintenance and thank you for your understanding.

    2026.08.10Summer Holiday Closure Notice

    Thank you for using L-POINT.

    We will be closed for summer holidays during the following period:

    ■ Closure Period

    ・ August 13-16, 2026

    Responses to inquiries received during the closure period will be handled sequentially from Monday, August 17.

    Please note that it may take some time to respond to your inquiry.

    2026.04.22[Important] Server Maintenance Notice

    Thank you for using L-POINT.

    We will be performing scheduled server maintenance at the date and time below.

    ■ Maintenance Schedule

    April 28, 2026 (Tue), 12:00 PM – approximately 3:00 PM (JST)

    The completion time may change depending on the progress of the maintenance.

    ■ Service Availability

    During this period, streaming will be unavailable for some content.

    We apologize for any inconvenience this may cause and thank you for your understanding.

    We will continue working to improve our service and provide a better experience.
    Thank you for your continued support of L-POINT.

    2026.03.18 [Important] Streaming Playback Issues Affecting Certain Titles

    Thank you for using L-POINT. We are currently experiencing an issue where some titles cannot be streamed on L-POINT. We sincerely apologize for any inconvenience this may cause. Our team is actively investigating the cause and working to resolve the issue. We will provide an update as soon as service is restored. In the meantime, download options may be available for the affected titles, so please check if this option is accessible. Thank you for your understanding.

    2026.01.21[Important] Server Maintenance Completed

    Thank you for using L-POINT.
    The server maintenance conducted today (January 21, 2026, from 10:30 a.m. to 12:30 p.m. JST) has been completed as scheduled.

    All services are now available as usual.
    We apologize for any inconvenience this may cause and thank you for your understanding.
    We look forward to your continued support of L-POINT.

    2026.01.20[Important] Server Maintenance Notice

    Thank you for using L-POINT.

    Scheduled Server Maintenance

    Thank you for your continued support.

    To enhance system stability, we will be conducting server maintenance during the following time period.

    ■ Maintenance Date & Time

    January 21, 2026 (Wednesday), 10:30 AM – 12:30 PM (JST)

    The completion time may change depending on the progress of the maintenance.

    ■ Service Availability

    During this time, access to the website and some services may be temporarily unavailable or unstable.

    We sincerely apologize for any inconvenience and thank you for your understanding.

    We look forward to your continued support of L-POINT.

    2025.12.07[Important] Server Maintenance Notice


    We sincerely appreciate your continued support and patronage.
    Please be advised that L-POINT will be closed for inquiries during the following period.
    Closure Period: Saturday, December 27, 2025 to Sunday, January 4, 2026 Inquiries received during the closure period will be addressed sequentially starting Monday, January 5, 2026.
    We apologize for any inconvenience this may cause and kindly ask for your understanding and cooperation.

    2025.12.01[Important] Server Maintenance Notice

    Thank you for visiting L-POINT.
    Thursday, December 1, 2025, 9:30 AM to 11:30 AM (tentative)
    During the maintenance period, viewing certain titles and using certain features may be affected on the site, streaming services, and other related functions.
    We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.
    Thank you for your continued support of L-POINT.

    2025.10.30[Important] Server Maintenance Completed

    Thank you for using L-POINT.
    The server maintenance conducted today (October 30, 2025, from 9:00 a.m. to 9:30 a.m. JST) has been completed as scheduled.

    All services are now available as usual.
    We appreciate your cooperation and continued support of L-POINT.

    2025.10.27[Important] Server Maintenance Notice

    Thank you for visiting L-POINT.
    Maintenance Schedule: Thursday, October 30, 9:00 AM – 9:30 AM (JST)
    During this time, our website and streaming services will be unavailable.
    We apologize for the inconvenience and appreciate your understanding.
    Thank you for your continued support of L-POINT.

    2025.07.29Summer Holiday Closure Notice

    Thank you for your continued use of "L-POINT".
    We will be closed for summer holidays during the following period:
    ■ Closure Period
    ・ August 15-17, 2025
    Responses to inquiries received during the closure period will be handled sequentially from Monday, August 18.
    Please note that it may take some time to respond to your inquiry.
    We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.

    2025.06.11[Notice of Restoration] Notice of Completion of System Maintenance

    Thank you for visiting our website.
    Today, June 10, 2025 (Tuesday), the emergency system maintenance that had been conducted from 4:00 p.m. has been completed, and the service has just been fully resumed.
    We sincerely apologize once again for any inconvenience and distress caused to our customers due to the extended maintenance.
    We thank you very much for your understanding and cooperation during the lengthy maintenance.
    We take this outage very seriously and will make further efforts to prevent recurrence and improve the quality of our services.
    We look forward to your continued patronage of our website.

    2025.06.10Notice of Completion of Server Maintenance

    Regarding the server maintenance that has been conducted since 1:00 a.m. on June 10, 2025 (Tuesday)
    we sincerely apologize for the extension beyond the scheduled time.
    All services have resumed around 12:30 PM.

    2025.06.02[Important] Server Maintenance Notice

    Thank you for visiting L-POINT.
    Maintenance Schedule: Tuesday, June 10, 1:00 AM – 9:00 AM (JST)
    During this time, our website and streaming services will be unavailable.
    We apologize for the inconvenience and appreciate your understanding.
    Thank you for your continued support of L-POINT.

    2025.04.22Notice of Completion of Server Maintenance

    Thank you for visiting L-POINT.
    We would like to extend our sincere apologies for the server maintenance that was conducted on April 22, 2025 (Tuesday) at 1:00 a.m. The work took a long time and was considerably longer than scheduled.
    All services have now resumed at approximately 17:30.
    We apologize once again for any inconvenience and distress this may have caused to our customers. We will make every effort to prevent this from happening again in the future.
    Thank you for your continued support of L-POINT.

    2023.12.224DMEDIAPLAYER (ios) updated to Ver. 3.1.13

    Thank you for your continued patronage.
    4DMEDIAPLAYER IOS Version Ver. 3.1.13 Update
    We have adjusted a bug related to the display of VR mode in IOS15.
    Please update to the latest version.

    2023.09.13Notice of Completion of Server Maintenance

    Server Maintenance began at 9:30 AM today has been completed as of 19:00 PM.Thank you for your cooperation.
    Please contact us if you encounter any problems.
    Thank you for your continued support of L-POINT!

    2023.5.254DMEDIAPLAYER (android) updated to Ver. 3.1.4

    Thank you for your continued patronage.
    Bug fixes
    Fixed a bug that the bluetooth connection button did not
    respond on android OS11 or earlier.

    2023.5.20[Important] 4DMEDIAPLAYER Notification of Defects

    Thank you for your continued patronage.
    4DMEDIAPLAYER (IOS) updated to Ver. 3.1.3
    Bug fixes
    Solved display size problem in VR mode on some models.

    Fixed functions
    Third party login has been stopped.

    Click here for an explanation of how to login to 4DMEDIAPLAYER from iOS devices using Google Login.

    2023.5.014DMEDIAPLAYER(MetaQest2) Notification of Defects

    Thank you for your continued patronage.
    We have confirmed a problem with the MetaQest2(v51)+4DMEDIAPLAYER application that causes the player to force close.
    We are currently working to determine the cause of the problem. We apologize for any inconvenience this may cause and appreciate your understanding.
    If you are planning to update to MetaQest version v51 (SQ3A.220605.009.A1)
    We have not been able to guarantee that it will work, so please refrain from doing so.

    2023.4.284DMEDIAPLAYER(android) Notification of Defects

    Thank you for your continued patronage.
    We have confirmed that some models of 4DMEDIAPLAYER android cannot press the Bluetooth button from the player's settings in the latest version. We are currently working on a quick fix.
    We will notify you as soon as the correction is addressed.
    We apologize for any inconvenience caused and appreciate your understanding.

    2023.4.264DMEDIAPLAYER Notification of Defects

    Thank you for your continued patronage.
    We have confirmed a problem with 4DMEDIAPLAYER/iPhone13 or later models/VR mode where the video does not play properly.
    We will notify you as soon as the correction is addressed.
    We apologize for any inconvenience caused and appreciate your understanding.

    2023.04.06Notice of Completion of Server Maintenance

    Server Maintenance began at 9:00 AM today has been completed as of 3:00 PM.Thank you for your cooperation.
    Please contact us if you encounter any problems.
    Thank you for your continued support of L-POINT!

    2023.4.06Notice of Server Maintenance ( Date: 2023/4/06 )

    Thank you for your continued patronage.
    Server maintenance has been completed, but some servers will continue to be under maintenance.
    There is a possibility that streaming viewing may not be available for some products.
    We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.
    Thank you for your continued support of L-POINT.

    2023.3.27Notice of Server Maintenance ( Date: 2023/4/06 )

    Thank you for your continued patronage.
    Server maintenance will be performed on April 06 from around 9:00 a.m. until 3:00 p.m.
    During this time, you will not be able to browse the site, make purchases, or view videos DL, playback, or streaming.
    We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.
    Thank you for your continued support of L-POINT.

    2022.04.14Regarding the Live Room Bug on iOS

    Thank you for your continued patronage. We have confirmed a problem that it takes a long time to display images in the live room when using iOS Ver. 15.4.1 on iPhones and other devices.
    It may take up to 2 minutes for the video to be displayed, so if you are watching live on your iPhone or other device, please enter the live room as soon as possible after the doors open and wait for the video to be displayed.

    2022.02.08Notice of Completion of Site Maintenance

    The site modification work that began at 9:00 AM today has been completed as of 3:00 PM.Thank you for your cooperation.
    Please contact us if you encounter any problems.
    Thank you for your continued support of L-POINT!